National Associations Strategic Partnership

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DVSA updates NASP on issues surrounding new Part 3 test availablity and apologises for communications issues

By carly, Jul 11 2017 08:49AM

DVSA have formally apologised to NASP for the recent delays in the industry steering group receiving some official updates, resulting in members hearing about those announcements first through other channels.

One such communication issue was the acknowledgd failure to provide NASP with up to date information about changes to the driving test (due for implementation this December). Information about the Show me, Tell me questions for the new car practical driving test had been further updated but the update had not been communicated in a timely manner to NASP. DVSA have rectified this issue and apologised to NASP members.

Registrar Mark Magee has also this week exclusively shared with NASP further updates on the implementation of the changes to the Part 3 after concerns were expressed regarding apparent limited availability of Part 3 tests. His update is below in full:

“I want to take this opportunity to update you on the availability of ADI Part 3 tests both in the run up to, and after, the changes on 2 October 2017.

Any examiner training will take place over a one-week period in August. However, we will deliver ADI Part 3 tests during this period and there are still test slots available throughout July, August and September. We are also taking steps to increase the number of Part 3 slots in some areas to help those who want to undertake the test before 2 October.

We are in the process of moving to a dedicated ADI examiner resource to conduct the suite of ADI tests. This will significantly increase overall test capacity, enabling us to both expand service delivery to our ADI Part 2 and Part 3 customers and better ensure standards through more standards checks.

We plan to achieve this by ensuring that examiners are utilised to conduct a programme of ADI tests, rather than, say, a single test at a particular location. I appreciate that this may sometimes result in ADI Part 2 and Part 3 test availability being constrained at low demand sites but we will aim to minimise the impact on waiting times. We are urgently reviewing current back-office and front-end systems and processes, ahead of formally expanding the ADI on-line booking system to include the standards check.

I will ensure that you kept fully informed of progress and any changes that impact on you and your members.’"

If you have any further concerns or queries on this issue please email the current NASP Chair, or your respective NASP member association (ADINJC, DIA or MSA)