nasp

National Associations Strategic Partnership

Speech white small

DVSA develops Find your Nearest to improve consumer information about learning to drive.

By carly, Jul 12 2017 07:41AM

To help learner drivers make an informed decision about who teaches them, DVSA has made some improvements to the ‘Find your Nearest' driving instructor service.


The developments are designed to help make sure that all learner drivers have the information they need to become a safe and responsible driver before they start driving lessons. This will help them through a lifetime of safe driving.


The improvements made also give trainers the opportunity to promote themselves to learner drivers and their parents, from an official source.


From a web traffic point of view, GOV.UK is one of the first stops for learner drivers with around 10,000 people using the service to find driving instructors every week.


Over the summer DVSA will focus on:


- encouraging more learner drivers to use it

- doing more to explain the benefits of choosing a DVSA approved driving instructor

- linking to your website for more detailed information about you as an individual provider


If you are already signed up to 'Find your Nearest' you can now add a link to your website (including a Facebook page, if you don't have a separate website) to the service. This will show in the search results, along with your other contact details.


This will let you give learner drivers more detailed information on the services you provide – whether you provide manual or automatic lessons, your prices, and any services you offer for pupils with a disability, health condition or learning difficulty.


Below is some of the direct feedback from learner drivers who have used the service, telling DVSA what they want to see:


“Add their websites on. And working pattern so I don't have to email everyone to find out when they work etc.”


“By telling you if they do manual or automatic driving lessons.


“More info on instructors... to save time on emailing, calling or texting instructors.”


“Offer an idea to prices and more about the service.”


“Saying the driving lesson price.”


“I'm looking for an automatic driving instructor, would be helpful if it said if they were manual or automatic.”


Helping learners find the right instructor


The developmens will also make it easier for learner drivers to filter their search results, so they can just see instructors who have:


- displayed their standards check grade

- follow the ADI code of practice

- committed to doing 7 hours of continuing professional development (CPD) a year


By filtering their search results, learner drivers can see which instructors meet their criteria. DVSA therefore encourages trainers to make sure they've ticked the boxes for the code of practice and CPD and have agreed for DVSA to publish your standards check grade.


How to add or update your details


- Sign in to update your ADI registration.

- Answer ‘Yes’ to ‘Would you like us to publish your main telephone number and email address on our website?’

- Add the link to your website or Facebook page.

- Tick the box to show you’re committed to a minimum period of CPD per year.

- Tick the box to show that you follow the ADI code of practice.

- Tick the box to publish your latest standards check grade and score.

- Any updates you make will take place overnight - so you can see them on the service the next day.


You can opt back out of the service at any time.


If you haven’t had a new standards check grade yet, your previous check test grade will be shown. If someone clicks on your grade, they’ll see an explanation of what your grade means. If you failed your most recent standards check, it will show as ‘FAIL’.


It's also worth taking the opportunity to check that all your contact details are up to date.


DVSA continue improving the service based on the feedback we receive.


Make sure you're signed up for email alerts, or follow us on Twitter and Facebook for the latest updates about the service.



News